Please reach us at support@bdriver.mobi if you cannot find an answer to your question.
Bdriver is a ridesharing platform that connects drivers with passengers who need transportation. Our app allows you to request a ride with just a few taps on your smartphone.
The Bdriver app is simple to use. As a passenger, you open the app, set your pickup and drop-off locations, and request a ride. Available Bdriver drivers nearby will receive a notification and can accept your request. You can then track your driver's arrival in the app.
Bdriver offers convenience, affordability, and flexibility. You can request a ride anytime, anywhere, and pay securely through the app. There's no need to worry about parking, traffic, or driving under the influence. Here are some key benefits of using Bdriver:
By offering drivers a generous 80% of fare earnings, cashback rewards for riders, and a $50 new user credit, Bdriver provides compelling value for both drivers seeking flexible income opportunities and passengers looking for affordable, convenient transportation options.
Download the Bdriver passenger app in Googleo App Store or Apple Store, and follow the prompts to create an account with your phone number, email, and payment method.
Yes, you'll need to create a passenger account in the Bdriver app before you can request rides.
We accept credit cards and debit cards. It's easy to get started with Bdriver. Just follow these simple steps:
Bdriver accepts all debit cards and major credit cards.
Fares are calculated based on time and distance of the ride, with a base fare plus per-mile and per-minute rates. You'll see the upfront price before requesting.
Great news! With the Bdriver app, you can now request rides instantly when you need one. Your driver will arrive within 15 minutes. We're excited to announce that our team is currently developing an enhanced booking feature. Soon, you'll be able to schedule rides days or even weeks ahead, choosing your preferred date and time. Stay tuned for this upcoming convenience that will make planning your trips even easier!
After requesting, you'll see your driver's information and vehicle details in the app. You can watch their route in real-time on the map.
All drivers undergo thorough background checks. Rides are tracked by GPS, and there are emergency assistance buttons and shareability features in the app.
Bdriver has robust data privacy policies and does not sell or share your personal information with third parties. We work with Amazon Web Services (AWS) to securely store all your information, ensuring industry-leading protection for your data.
Yes, Bdriver has a dedicated customer support team available 24/7 through the email support@bdriver.mobi
Contact us by email. To contact Bdriver's support team via email, please send your inquiry to support@bdriver.com. When emailing us, please include the following information to help us better assist you:
Our support team monitors this email address 24 hours a day, 7 days a week. We strive to respond to all inquiries within 24 hours during normal business operations.
You can sign up to drive on Bdriver by downloading the driver app and completing the online application process. This includes submitting documents and screening through the background check process
To drive with Bdriver, you must be at least 30 years old, have a valid Florida driver's license, and personal auto insurance. Your vehicle must have 4 doors, be no more than 6 years old (i.e., from 2018 or newer), and meet our requirements. Additionally, you'll need to pass a background check. If you prefer, you can also register your transportation company with us, provided it meets these same criteria. In this case, it's important to note that your company must have appropriate commercial insurance to cover transportation operations.
You can download the Bdriver driver app for free from the Google Play Store. Once installed, you'll be prompted to sign up and complete the application.
We offer a variety of vehicles including Sedans, Mini SUVs, minivans and Luxury SUVs cars. Our categories are:
1) Standard Class - Affordable Rides to 4 people;
2) Prime Class - Newer cars with extra legroom for groups up to 4;
3) EcoRide Class - Eletric or Hybrid - Newer cars for groups up to 4;
4) Prime XL Class - Affordable rides with newer cars for groups up to 6;
5) Black SUV - Luxury Full Size SUV, for groups up to 6
After completing your application, you'll need to wait 72 hours for the background check verification process. Once the Bdriver managers have completed this evaluation, they will grant you approval to start driving and become our partner driver. It's important to allow the 72-hour window for Bdriver to thoroughly review your background screening before you can officially begin taking rides. This waiting period helps ensure the safety of both drivers and passengers on the platform. Once approved, you'll be able to go online in the driver app and start receiving ride requests in your area. Just tap "Connect" when you're ready to start driving and accept trip requests.
Fares are calculated based on time and distance of the ride, with a base fare plus per-mile and per-minute rates. As a driver, you'll earn 80% of the total fare for each completed trip.
For this initial launch phase, Bdriver's services are operating in these four counties:
Bdriver allows you to use your personal eligible 4-door vehicle. We do not provide rental vehicles.
For this initial launch phase, you can download the Bdriver driver app for free from the Google Play Store. Once installed, you'll be prompted to sign up and complete the application. And the next step will be to launch on the Apple App Store.
After each completed ride, 80% of the fare amount is immediately deposited into your Stripe account connected to the Bdriver app. You do not pay any fees or costs to Bdriver for this deposit. Your earnings are automatically transferred from your Stripe account to your bank account every two business days, with no withdrawal fees charged by Stripe or Bdriver. This way, you receive 100% of your earnings as a Bdriver driver, without having to pay fees or costs, neither to Bdriver nor to Stripe, at any stage of the payment process. It is a completely fee-free system, allowing you to have quick and full access to your earnings from each ride completed through the Bdriver app
Stripe is an online payment platform that allows businesses and individuals to accept payments via credit cards, debit cards, and other payment methods. We use Stripe with Bdriver because it allows us to process payments quickly and securely while providing world-class customer service. Stripe is known for its secure and convenient payment processing services. By using Stripe, you can be assured that your payments will be processed quickly and securely.
You won't pay anything! Zero fee!!! That's right! We believe in rewarding your hard work. You keep 100% of your earnings - no fees, no deductions when receiving your well-deserved pay. At Bdriver, we're committed to ensuring you get every penny you've earned. It's our way of saying thank you for your dedication and excellent service!"
Yes, you should immediately inform your insurance company that you are transporting passengers for rideshare companies like Bdriver. This is necessary to comply with Florida regulations and ensure that you are properly covered by your insurance.As a Bdriver driver, you will be using your vehicle for commercial purposes by transporting passengers. Most personal auto insurance policies do not cover the use of the vehicle for commercial ride-sharing activities.By informing your insurance company, you can obtain the proper coverage to legally operate as a rideshare driver. This typically involves adding an endorsement or rider to your existing policy or acquiring a specific commercial policy for rideshare drivers.Failure to inform your insurance company about this commercial activity could result in denial of coverage in the event of an accident or other complications. Therefore, it is essential to be transparent and comply with the applicable regulations.Please note that Bdriver is not responsible for providing insurance coverage for its drivers. It is your responsibility to ensure that you have adequate coverage from your insurance company to legally operate with Bdriver.
At Bdriver, we strive to provide fair and transparent pricing for both our passengers and drivers. Here's how our fare calculation works:
Remember, while fares are estimated, they are designed to fairly compensate you for your time and the use of your vehicle. The different rates for each vehicle category reflect the varying costs and expectations associated with different types of rides.By accepting these terms, you acknowledge understanding of Bdriver's fare calculation method and agree to accept the fares generated by our system for each completed ride.
At Bdriver, we prioritize transparency in all our operations. Here's how it works:
1. The amount you, as a driver, see in the app is exactly the price the passenger paid for the ride. You have visibility of 100% of the amount paid for each ride.
2. The 20% service fee is calculated based on this total gross ride revenue.
3. This 20% fee is automatically deducted and allocated to Bdriver.
4. The remaining 80% will be deposited directly into your account within 2 business days.
Our goal is always to maintain maximum transparency, ensuring that you have a clear view of your earnings and how the payment system works.
As a Bdriver partner driver, it's important that you understand our policy regarding tolls:
Remember: Never request additional toll payment from passengers, as this is already included in the fare they pay through the app. The amount you (driver) receive for the trip already covers all costs, including tolls.
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